Reporting to the Customer Services Team Leader and working as part of the Customer Services team, you will apply your technical and communication skills to provide world-class customer service to our global customers, maximising the value delivered by our software solutions.
You will support engineers and end users during the adoption, deployment and operation of our software solutions.
You will actively implement measures to ensure system health and efficiency, troubleshoot and diagnose issues, and deliver training.
You will provide guidance and advice on best practices and issue resolution, and work closely with the product development team to provide feedback on user experience, solve issues and recommend improvements.
Find out more and apply here
